FAQs

What is the Member Experience Like?
We try very hard to make sure our member's experience is a great experience, each and every time. Click here to read our member testimonials. That's the best way to judge how we're doing. Also, we're a proud A+ Member of the Better Business Bureau Online Reliability Program.

Where do I get a Redemption Code & PIN?
We do not market this website directly to consumers. GroceryCard.com is sold to companies who use it as a premium. You will need to contact the company who gave you the information for our program to get an access code.

Are My Transactions Secure?
Yes. Our transaction page is secured. We're a proud A+ Member of the Better Business Bureau Online Reliability Program.

What Does GroceryCard.com do for me?
We offer a personalized coupon clipping service - We clip coupons... just for you! We want to help you take your coupon savings to the next level!

How Often are the Coupons on GroceryCard.com updated?
Coupons are updated daily for the Clipping service.

Is There a Limit on the Total Number of Coupons I Can Order?
The total number of coupons you can order is equal to the value listed on your booklet, card or Welcome Letter. However, we do have some limits on the number of coupons of one type you can order. For our coupon clipping service, we have a limit of five on any one specific coupon. We do this so that all members have equal opportunity to enjoy the savings our coupons have to offer.

Do I have to use the full value of my Redemption Code on one Order?
This depends on the value of your Redemption Code. If you have a Redemption code that has a value of $100 or less, then you must select a variety of coupons that equals, or comes very close to equaling, the stated value of your Redemption Code as you will only have one time to place your order. This will maximize your savings potential. All redemption Codes with a value greater than $100 may place multiple orders until the Redemption Code value has been reached or (1) year has passed from the date of your first order.

How Long Have You Been in Business?
Our team been helping consumers like you save money for over 25 years!

What Makes GroceryCard.com Different?
1. We offer a service of real value.
2. We tell you up front exactly what you're getting. The value of your membership is stated when you log in.
3. We work hard to make the best brands available to you.
4. We update our coupons every single day.
5. We have a great selection representing thousands of deals.
6. We get orders sent out to you quickly.
7. We provide quality customer service.
8. We secure our platform to make sure your information is safe.
9. We never sell your information to anyone.
10. We're a proud A+ member of the Better Business Bureau Online Reliability Program.

How it Works
1. On the GroceryCard.com Home page, enter your 9 Digit Redemption CODE and 1 to 4 Digit PIN.
2. Browse through our extensive inventory and pick the coupons you like and add them to your cart.
3. Check out.
4. Your coupons are delivered to your doorstep in just a couple of days.
5. Take them to the store and save!

When Do the Grocery Coupons Expire?
The grocery coupons expire at varying times, based on the manufacturers who provide them. As you browse through the coupons, we will show you when each coupon expires so you know this before you complete your order and receive your coupons. We're refreshing the coupons and adding new ones all the time.

How Long Does it Take to Receive the Coupons GroceryCard.com Clips for Me?
Typically, it takes us about 24 hours to process, clip, and ship your order. From there, depending on where you're located, your coupons should arrive in 4-6 days (excluding weekends and holidays).

What if the Coupons Arrive and Have Already Expired?
That should never happen. As you browse through the coupons, we tell you when each coupon expires so that you know before you complete your order and receive your coupons.

My Redemption CODE or PIN is not Working - please contact Customer Service

I Have Questions About My Order
Questions about your order? If you've already placed your order, but haven't yet received it, or if you've received your order, you'll need to contact Customer Service with your question. You can do this by clicking here.

What's Your Privacy Policy?
GroceryCard.com will not use your email address or other personally identifiable information that you provide directly to us to send promotional or marketing messages without your consent. Click here to read our full privacy policy.